CPS District-Wide Office of Mediation Services

chandraIn the Office of Mediation Services, we are committed to supporting CPS employees, students, and caregivers as they navigate conflict and engage in the work of collaboration for personal and professional growth. It is understood that an organization cannot prevent all conflicts from occurring. And, indeed, not all conflicts are unhealthy. Since most conflicts are caused by imperfect people trying to do their best, they can never be totally eliminated.

“I have a self-made quote: Celebrate diversity, practice acceptance and may we all choose peaceful options to conflict.”
–Donzella Michele Malone

Services for adults and children are both VOLUNTARY and CONFIDENTIAL.

They include:
  • Support for Conflict Prevention & Transformation
  • Conflict Coaching & Technical Support
  • Policy Development (Restorative and Preventive)
  • Mediation Services: Impartial, Confidential Third-Party Resources & Support
  • Courses & Instruction

Learn More 
More info coming soon – stay tuned!

Conflict Prevention >>
Conflict Coaching >>
Mediation >>
Restorative Practices >>
Courses: Conflict Management & Prevention Strategies >>
Contact Us & Meet the TEAM! >>
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Collaborators >>

CPS Mediation Services
Contact Us

If you are not sure how to move forward, please contact Chandra Banks to explore a range of options.

Chandra Banks, Ed.M.
District Wide Conflict Mediator
Kyroe Qualls-Betts
Peer Mediation Coordinator
Cambridge Rindge & Latin School
Emily Kronhaus
Peer Mediation Coordinator
Cambridge Street Upper School
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